Policies

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Cookies Policy


This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. Necessary Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Non Necessary Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.




Privacy Policy


Privacy Policy Kusano, LLC, a Pennsylvania corporation (“Company”, “us”, “we”, or “our”) operates the https://www.goingknowhere.today/ website (the “Site”). “Service” means the Site operated by Company. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from goingknowhere.today (the “Site”). We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Personal Information Collected When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, while using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”, "Personal Information", "Order Information"). Personally identifiable information may include, but is not limited to: Email Address, First Name and Last Name, Phone Number Address, State, Province, ZIP/Postal code, City. When we talk about “Personal Information” or "Personal Data" in this Privacy Policy, we are talking both about Device Information and Order Information. How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use the Device information that we collect in advertising and targeting. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our site or on third-party sites. If you would like to opt out of the technologies we employ on our site, you may do so by blocking, deleting, or disabling them as your browser or devices permits. Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix.com to power our online store - you can read more about how Wix.com protects your Personal Information below in the Payment section. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Content you post to the Site may be displayed on the Site. Other users of the Site may be able to see some information about you, such as your name if you submit a review. We are not responsible for privacy practices of the other users who will view and use the posted information. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Behavioral Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: Unsubscribing from our email communications. To unsubscribe, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding Going Knowhere as you will not be able to opt out of these communications (e.g., communications regarding our updated to our Terms or this Privacy Policy). To opt out of personalized advertising services, please use the links below:
  • Google AdWords. Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.
  • Twitter. Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405. You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy.
  • Pinterest. Pinterest remarketing service is provided by Pinterest Inc. You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data. You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy.
Security Of Data The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Your Data Protection Rights Under GDPR If you are a resident of the EEA (European Economic Area), you have certain data protection rights. Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at hello@goingknowhere.today The GDPR includes the following rights for European Union (EU) data subjects who provide their information to the Company in connection with the Services or visiting our Website:
  • The right to be informed about how we store, use, or share your data;
  • The right to access, update or to delete your Personal Data.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of your personal data in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Company relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA. Payments Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We also use PayPal or Braintree. Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full. Privacy of Minors Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us (hello@goingknowhere.today). If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. Data Retention We will retain your Personal Information for as long as needed to provide the applicable Services. If, at any time after agreeing to this Privacy Policy, you: (1) change your mind about receiving information from us; (2) wish to revoke permission for us to retain and use your Personal Information; (3) wish to object to processing of your Personal Information; or (4) wish for us to erase a copy of your data, please make a request to the Company at info@carbonbeauty.com. If you request erasure of your data, we may retain some of your Personal Information only for legitimate business interests, such as fraud detection, prevention, and enhancing the safety of our Website; and to comply with our legal obligations, specifically our tax, legal reporting, and auditing obligations. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Your continued use of the Website following the posting of any changes to this policy means you accept such changes. If you are concerned about potential changes in our Privacy Policy, you should check for an updated version each time you use the Website. You are also advised to review this Privacy Policy periodically for any changes. This Privacy Policy was last updated on June 24, 2020. Questions & Contact Information If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us via email at hello@goingknowhere.today




Returns & Exchanges


I gladly accept returns and exchanges on physical products

  • Contact me within: 14 days of delivery
  • Ship items back within: 30 days of delivery
  • Buyers are responsible for return shipping costs.
  • Return item(s) to:
Going Knowhere c/o Sandra Kusano 503 W. State Street Kennett Square, PA 19348 I don't accept cancellations But please contact me if you have any problems with your order. hello@goingknowhere.today The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.




Instant Download FAQ


Downloading a Digital Item If you have an account, after your purchase you’ll see a View your files link which goes to the Downloads page. Here, you can download all the files associated with your order. Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card, confirmation might take a few minutes. We’ll also send you a download notification email separate from any transaction notification emails you receive from GoingKnowhere and/or PayPal. If you're unsure if you've purchased a Digital Item, you can always go back to the listing page. If it is a digital download, you should see an "Instant Download" message on the images for the item. To download a digital file, please sign in to a non-mobile computer browser. I can’t seem to find my download notification email. First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add hello@goingknowhere.today to your address book or safe list. Can I access my digital purchases from within my account? Yes! To access your digital file(s), go to Your Account > Purchases and reviews and look for the order. To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order. There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn't been canceled or removed. If your payment is still processing, the Download Files button will be gray. I’m having trouble downloading my files. If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again. If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can't open the file, please contact hello@goingknowhere.today for further assistance. If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. Please contact us at hello@goingknowhere.today What files are included?

You receive High Quality PDF print files in a variety of sizes. Please refer to the specific item details for accurate listing of sizes included in purchase.


Are frames included in my purchase? No, any frames and accessories pictures are just for visualization purposes and are not included in the purchase.

Print quality and advise

All of the files are High-Quality PDF print files and are suitable for printing, whether you want to print it at home or in a printing shop. You can print your digital files at a local print service shop such as Staples or Costco.

Note that due to monitor and printer settings, the colours you see on your screen might differ from the final printed product. Designs with multiple colours or a high level of black may require additional fees associated with the printing of your wall art. This file is for personal use only and may not be shared, transferred or sold in any way.
Return Policy Digital download purchases are not eligible for returns or cancellations.




Shipping Policy


Shipping Policy Due to Covid-19, our suppliers iare experiencing delays worldwide. Your order will be fulfilled but be mindful that it could take longer than usual depending on your location. I aim to offer free shipping on all my products but there are instances where due tot the order destination extra costs for shipping may apply. Fulfillment and shipping details vary depending on product. Please refer to the product listing for specific timing and details.

Carriers used but not limited to: FedEx, USPS, DHL, DPD

Any customs fees will be paid by buyer. The fee amount may vary depending on the order value, country limits, etc. It may also impact shipping timing.





 
 
 
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©2020 by Going Knowhere |  THE INTERSECTION OF EXPLORATION + INSPIRATION